Role Profile:
Responsible for assisting the department in achieving department objectives and company 
goals in a timely and efficient manner.
The below Key Performance Areas include but are not limited to:
Keep accurate records, review information, consolidate reports and take action where 
necessary.
 Maintain and update current vacancy report in the standard format for areas of 
responsibility and communicate to recruitment team members and Line Managers as 
required.
 Maintain up to date records relating to source of hire, time to hire, and cost to hire 
information, in the standard formats for areas of responsibility and as required by Line 
Manager.
 Ensure that new joiner information is supplied to the Learning and Development team 
efficiently, and in the required format so that new joiner Inductions can be planned and 
are successful. 
 Raise Purchase Orders through Oracle for all invoices / expenses incurred in areas of 
responsibility and ensure they are processed correctly and quickly.
 Perform all duties on the Oracle system as required and maintain records in 
satisfactory state.
 Perform all duties on the E-PAF system as required and maintain records in 
satisfactory state.
 Maintain and update all candidate records and vacancy information in Sniperhire 
according to ‘Best Practice’ guidelines and ensure that all vacancies are in a 
satisfactory state.
 Ensure that you have a full understanding of the ‘Recruitment Best Practice 
Guidelines’ and processes manuals and documentation.
Communicate with Line Manager any variances, or improvements to be made to current 
department practices. 
 Regularly review candidate visit information and new joiner ‘Welcome to Alshaya’ pack 
and suggest improvements and update with latest information.
 Provide general administrative support as requested by Line Manager.
Develop internal and external relationships to achieve objectives within timescales.
 Ensure that the Onboarding process is followed correctly in all cases, including using 
all the required documentation and booking forms.
 Provide candidates with all the necessary information they need for a successful visit 
to Alshaya in a timely manner, including Interview and Selection itineraries, flight and
accommodation details.
 Ensure that the relevant stakeholders within the divisions / departments are fully 
briefed concerning candidate visits and new joiner details in a timely manner.
 Liaise and communicate constantly and regularly with HR services/government 
relations in any of the Middle East markets when relevant to ensure NOC / Visa

process is completed as fast as possible for new joiners. 
 Assist Line Manager to source candidates according to detailed assignment briefing 
through data mining of job boards/databases.
 Assist Line Manager to organise and help to facilitate when necessary 
assessment/selection centres.
 Conduct on-line pre-screening and telephone screening / interviewing when necessary 
according to a detailed briefing from Line Manager.
Communicate relevant information to Internal/external parties whilst presenting the Company in 
a professional manner.
 Maintain constant contact with prospective new joiners to the Company from 
acceptance of offer to joining to ensure full understanding and completion of preemployment medical process and Visa / Work Permit process.
 Ensure that new joiners are supplied with all relevant information to their particular 
circumstances prior to joining such as schools information and requirements, company 
accommodation rules and policy.
 Ensure that candidates and new joiners relevant and essential Onboarding information 
in a timely manner.
 Ensure that references and criminal record checks are obtained within the required 
timescales and documented and recorded according to company policy and process.
 Advise new joiners of relocation policy and processes and ensure they have a full 
understanding.

Knowledge:
 Retail knowledge and business awareness
 HR and Administrative
Experience:
 Customer Service
 HR/Administrative
 Retail an advantage
Skills: 
 Communication
 PC Literate
 Good level of written/oral English language
 Good level of written/oral Arabic language an advantage