Coordinator - People Experience - KSA EP
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Job no: 4918873
Work type: Permanent - Full Time
Location: Eastern Province
Categories: Human Resource
Role Profile: Responsible for assisting the department in achieving department objectives and company goals in a timely and efficient manner. The below Key Performance Areas include but are not limited to: Keep accurate records, review information, consolidate reports and take action where necessary. Maintain and update current vacancy report in the standard format for areas of responsibility and communicate to recruitment team members and Line Managers as required. Maintain up to date records relating to source of hire, time to hire, and cost to hire information, in the standard formats for areas of responsibility and as required by Line Manager. Ensure that new joiner information is supplied to the Learning and Development team efficiently, and in the required format so that new joiner Inductions can be planned and are successful. Raise Purchase Orders through Oracle for all invoices / expenses incurred in areas of responsibility and ensure they are processed correctly and quickly. Perform all duties on the Oracle system as required and maintain records in satisfactory state. Perform all duties on the E-PAF system as required and maintain records in satisfactory state. Maintain and update all candidate records and vacancy information in Sniperhire according to ‘Best Practice’ guidelines and ensure that all vacancies are in a satisfactory state. Ensure that you have a full understanding of the ‘Recruitment Best Practice Guidelines’ and processes manuals and documentation. Communicate with Line Manager any variances, or improvements to be made to current department practices. Regularly review candidate visit information and new joiner ‘Welcome to Alshaya’ pack and suggest improvements and update with latest information. Provide general administrative support as requested by Line Manager. Develop internal and external relationships to achieve objectives within timescales. Ensure that the Onboarding process is followed correctly in all cases, including using all the required documentation and booking forms. Provide candidates with all the necessary information they need for a successful visit to Alshaya in a timely manner, including Interview and Selection itineraries, flight and accommodation details. Ensure that the relevant stakeholders within the divisions / departments are fully briefed concerning candidate visits and new joiner details in a timely manner. Liaise and communicate constantly and regularly with HR services/government relations in any of the Middle East markets when relevant to ensure NOC / Visa
process is completed as fast as possible for new joiners. Assist Line Manager to source candidates according to detailed assignment briefing through data mining of job boards/databases. Assist Line Manager to organise and help to facilitate when necessary assessment/selection centres. Conduct on-line pre-screening and telephone screening / interviewing when necessary according to a detailed briefing from Line Manager. Communicate relevant information to Internal/external parties whilst presenting the Company in a professional manner. Maintain constant contact with prospective new joiners to the Company from acceptance of offer to joining to ensure full understanding and completion of preemployment medical process and Visa / Work Permit process. Ensure that new joiners are supplied with all relevant information to their particular circumstances prior to joining such as schools information and requirements, company accommodation rules and policy. Ensure that candidates and new joiners relevant and essential Onboarding information in a timely manner. Ensure that references and criminal record checks are obtained within the required timescales and documented and recorded according to company policy and process. Advise new joiners of relocation policy and processes and ensure they have a full understanding.
Knowledge: Retail knowledge and business awareness HR and Administrative Experience: Customer Service HR/Administrative Retail an advantage Skills: Communication PC Literate Good level of written/oral English language Good level of written/oral Arabic language an advantage
Advertised: 15 Oct 2026 Arab Standard Time
Applications close: 30 Nov 2026 Arab Standard Time
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