Role Profile:

Responsible for all store, and Employee development, and accountable for visual merchandising in assigned stores. Actively contribute to the development of business initiatives relevant to brand projects.

The below Key Performance Areas include but are not limited to:

Lead store and Area teams to achieve their sales and shrinkage targets and control operational costs in order to meet the Business Plan.

Maximise the potential of store and Area management through performance management, coaching, and identifying development opportunities to ensure all stores are staffed correctly including succession planning and ongoing monitoring of manpower planning.

Champion the brand in stores and create a two way feedback loop with the brand teams to enhance business performance, including recommendations for promotion or mark down.

Build external networks to understand market trends and competitor activity that once fed back into central teams allows us to maintain a competitive advantage.

Contribute to all aspects of business development including new store openings and recommendations for closure. Liaise with internal / external parties to facilitate.

Ensure internal / external customer service is excellent through brand specific and companywide training initiatives.

Fully utilise company reporting systems to monitor brand performance and implement corrective action when necessary.

Knowledge:

• English essential Arabic preferred
• Bachelor’s degree in operations management or related field

Experience:

• 3 years large store or multi-site experience preferred

Skills:

• Computer literate
• Leadership skills
• Solid understanding of financial management
• Ability to address problems and opportunities for the company
• Ability to build alliances and partnerships with other organizations
• Understanding of company policy, planning, and strategy