The below Key Performance Areas include but are not limited to:

• Maintain internal processes and systems to ensure quality and continuity of standards, including the delivery of internal and external service level agreements.
• Manage the procurement activities of KEY Good/Services with appropriate suppliers against SLAs and corporate calendars.
• Liaise with Internal (customers) and External stakeholders to ensure smooth delivery of high-quality Goods/Services.
• Pro-actively engage and update internal stakeholders (customers), suppliers and line manager
• procurement matters.
• Resolve procurement issues in the most cost effective and timely manner.
• Communicate Good/Services procurement projects/tenders’ requirements and parameters to suppliers.
• Negotiate supplier rates for Goods/Services procurement projects based on internal stakeholders (customers) spend reports/estimated forecasts.
• Assess Goods/Services procurement projects requirements, validate the specs, recommend better solutions through existing/new suppliers and review tender submission progress.
• Review, assess, define and recommend supplier contracts (including SLAs) as per Alshaya’s legal process and LOA.
• Publish and maintain print Goods/Services procurement approved suppliers list.
• Work with suppliers to ensure continuous improvement of Goods/Services procurement processes and quality.
• Negotiate AVR programs with top suppliers in key markets (initially Kuwait, KSA & UAE).
• Recommend changes to supplier agreements / preferred supplier list and obtain approval as per LOA.
• Maintain historic costs matrix to provide internal stakeholders (customers) with expected cost/quality parameters for budgeting purposes.
• Collate and review Goods/Services spend by internal stakeholder (customers)/supplier for previous year and plan procurement requirements accordingly.
• Review, assess and define specifications and audit final Goods/Services against relevant specifications.
• Ensure purchase orders are in line with approved quotes (rates, specifications & quantities).   
• Ensure all Goods/Services procurement expenditure are captured by Oracle / PO Operators
• When applicable, liaise with Finance in terms of payment to suppliers.
• Audit new and existing suppliers to establish their capabilities/capacity to fully support the business with Goods/Services procurement process.
• Assess and recruit new suppliers in new and existing markets to accommodate the business’ requirements.
• Plan and be part of the team handling companywide Goods/Services procurement tenders following internal policies/processes.
• Train, coach and guide team members and internal stakeholders (customers) on effective Goods/Services procurement methods and processes.
• Collate feedback from internal stakeholders (customers) via supplier assessment form, conduct monthly Q.A. assessment of suppliers against specifications and SLAs and develop opportunities to benefit the Business.
• Compile productivity data/savings/ROI for reporting purposes.
• Develop and implement systems and procedures to enhance department contribution to the Business and overall security of assets and information in compliance with company policy and Local Law.
• Manage a team within the Central Procurement Department, including performance appraisal, training and new hire activities.
• Develop and maintain internal and external relationships and liaise with key areas to benefit the Business.