About Ulta Beauty

We have been visionaries since day one. Seeing possibilities is what we did when we first created All Things Beauty, All in One Place® — a store experience that connected with how beauty lovers actually shopped. And it forever changed the game.

Our goals—Celebrating the role of beauty in our lives. Redefining how beauty is portrayed like in our Beauty. Supporting trailblazing causes. And driving more meaningful purpose for our brand, our company and our guests. Together, we will change what beauty means to the world.

Role Profile:

The head of eCommerce is a senior-level executive responsible for overseeing all aspects of a company's eCommerce business.

They are responsible for developing and executing eCommerce strategies to drive revenue growth, improve customer experience, and increase profitability.

They are responsible for building, overseeing and managing all aspects of a retailer's online sales, digital presence and performance.

This includes managing the eCommerce website, driving traffic and sales, and leading the eCommerce team. Head of eCommerce plays a critical role in driving the growth and success of an eCommerce business.

Their leadership and strategic vision are essential for maximizing revenue, optimizing operations, and delivering seamless customer experience.

The below Key Performance Areas include but are not limited to:

Website Management

✓ The head of eCommerce is responsible for building and managing the eCommerce website, ensuring that it is user-friendly, visually appealing, and easy to navigate. They are also responsible for ensuring that the website is optimized for search engines, so that it can be easily found by potential customers. Driving Traffic and Sales
✓ The head of eCommerce is responsible for driving traffic to the eCommerce website and increasing online sales. This involves developing and executing marketing strategies, such as paid advertising, email marketing, and social media marketing, to attract new customers and retain existing ones. Customer Experience
✓ The head of eCommerce is responsible for ensuring that the customer experience on the eCommerce website is seamless and enjoyable. This includes optimizing the checkout process, providing exceptional customer service, and managing customer reviews and feedback.

eCommerce Team Leadership

✓ The head of eCommerce is responsible for leading the eCommerce team, including hiring and training staff, setting performance goals, and managing budgets.
New Opportunities
✓ In addition to managing day-to-day operations, the Head of eCommerce is responsible for identifying new opportunities to grow the business, whether it be new technology or developing new product lines. They are also responsible for managing relationships with third-party vendors and service providers, such as payment processors, logistics providers, and digital agencies.

Knowledge:
✓ Bachelor's degree in business, marketing, or a related field
✓ The head of eCommerce should have strong analytical skills and be able to analyze data to make informed decisions and develop effective marketing strategies.
✓ Full understanding of digital marketing, SEO, SEM, email, socials, content and paid.
✓ Supply chain and inventory management
Experience:
✓ Candidates should have a minimum of 7-10 years of experience in eCommerce management roles, with a track record of driving sales and increasing revenue.
✓ Omnichannel experience
✓ Proven track record with launching successful eCommerce sites

Skills:
✓ The head of eCommerce should possess strong leadership skills and be able to manage and motivate a team effectively.
✓ Financial acumen
✓ Platform and tech proficiency